As the number of cases changes constantly, airlines are reviewing their policies regularly. In case your travel date is not in the next week, we advise you to wait before contacting our Customer Care team to ensure we have the latest policy information for your travel. Please note NOT all airlines have issued cancellations/change waiver fees due to the current situation, therefore the normal policy will be applicable, with no exceptions, in case requested.
In the meantime you may want to contact your travel insurers in case your policy covers cancellation due to the ongoing situation.
Travel Advice: We strongly recommend all travelers MUST check travel restrictions for the country they are travelling to in case of any travel bans.
We recommend all our customers to submit their queries to firstname.lastname@example.org due to an overload on our telephone lines and other contact channels.
Before you travel
Check the status of your flight on the airline's website to find out if your flight has been delayed or cancelled.
Check your airport to find out if they have any specific advice for travelers.
Please allow plenty of time to get to the airport before your flight as there may be additional screening.
Check your travel insurance policy to see if changes and cancellation due to unforeseen events are covered.
Add your contact details at the airline ‘’manage my trip’’ section.
If there are no policies that state to waive change or cancel fees, you will be subject to normal airline policy rules and restrictions, including all penalty fees.
Please click here if you want to raise a refund or date change request.
Cheap Hotels in Bangkok
Bangkok is one of the most mesmerizing destinations in the world. Streets are filled with hospitable people, and the city is dominated by beautiful temples. You can find food stalls on each corner of the road, and some amazing restaurant joints if you want to dine in style. The capital of Thailand is also the gateway to some of the best beaches in the world. Most people just use this city’s airport for arrival and departure. However, this doesn’t do justice with one of the biggest cultural capitals of the world. Bangkok has its own unique charm, which is only revealed to the people who discover it. Bangkok is nicknamed as the City of Angels. But to be fair, this is more of a city of Chaos. Unlike the serene beaches and hilly areas of Thailand, Bangkok lacks peace and if you are escaping traffic noise or smelly markets, then this is not the right place to travel to. However, Bangkok has its own charm which can only be discovered once you land there. You can enjoy your nights at nightclubs, discos, DJ parties, along with some amazing garden strolls, temples, boating, and etc. Some of the best Bangkok hotels include Lebua at State Tower, The Siam Hotel, The Okura Prestige Bangkok, Siam Kempinski Bangkok, Shangri-La Hotel Bangkok, and etc.