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Travel Alert: For customers that have their travel plans disrupted by Covid-19
Important: Due to a high volume of enquiries we encourage customers to contact us via email at firstname.lastname@example.org. We are aiming to respond all enquiries between 24hrs to 72hrs.
Cancellations and Changes: In case your flight has been affected and you would like to request a refund or date change please follow this link HERE. We are processing all requests as quick as we can, we are currently prioritising by traveling date in order to assist urgent requests first.
Refunds: We have been receiving a high number of refunds requests which is causing delays, these delays are not only from us but also from airlines and suppliers end. We have advised customers a period of 12 weeks, however, this is taking longer than expected as we have not received many refunds yet. Our whole team is working around the clock to process all refunds as quick as we can despite the challenges.
In the meantime you may want to contact your travel insurers in case your policy covers cancellation due to the ongoing situation.
Travel Advice: We strongly recommend all travelers MUST check travel restrictions for the country they are travelling to in case of any travel bans.
Before you travel
Check the status of your flight on the airline's website to find out if your flight has been delayed or cancelled.
Check your airport to find out if they have any specific advice for travelers.
Please allow plenty of time to get to the airport before your flight as there may be additional screening.
Check your travel insurance policy to see if changes and cancellation due to unforeseen events are covered.
Add your contact details at the airline ‘’manage my trip’’ section.
If there are no policies that state to waive change or cancel fees, you will be subject to normal airline policy rules and restrictions, including all penalty fees.
The UK Government has introduced New Rules for travelers coming to UK from 8 June.
For the latest updates and travel advisories concerning destinations affected by the virus outbreak, please check the Foreign and Commonwealth Office HERE.
For the latest updates from the Civil Aviation Authority, UK's specialist aviation regulator please click HERE.
For Covid-19 Health advice please visit WHO website for further information HERE.
Please click here if you want to raise a refund or date change request.
Cheap Hotels in Bangkok
Bangkok is one of the most mesmerizing destinations in the world. Streets are filled with hospitable people, and the city is dominated by beautiful temples. You can find food stalls on each corner of the road, and some amazing restaurant joints if you want to dine in style. The capital of Thailand is also the gateway to some of the best beaches in the world. Most people just use this city’s airport for arrival and departure. However, this doesn’t do justice with one of the biggest cultural capitals of the world. Bangkok has its own unique charm, which is only revealed to the people who discover it. Bangkok is nicknamed as the City of Angels. But to be fair, this is more of a city of Chaos. Unlike the serene beaches and hilly areas of Thailand, Bangkok lacks peace and if you are escaping traffic noise or smelly markets, then this is not the right place to travel to. However, Bangkok has its own charm which can only be discovered once you land there. You can enjoy your nights at nightclubs, discos, DJ parties, along with some amazing garden strolls, temples, boating, and etc. Some of the best Bangkok hotels include Lebua at State Tower, The Siam Hotel, The Okura Prestige Bangkok, Siam Kempinski Bangkok, Shangri-La Hotel Bangkok, and etc.