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Travel Alert: For customers that have their travel plans disrupted by Covid-19
Important: Due to a high volume of enquiries we encourage customers to contact us via email at firstname.lastname@example.org. We are aiming to respond all enquiries between 24hrs to 72hrs.
Cancellations and Changes: In case your flight has been affected and you would like to request a refund or date change please follow this link HERE. We are processing all requests as quick as we can, we are currently prioritising by traveling date in order to assist urgent requests first.
Refunds: We have been receiving a high number of refunds requests which is causing delays, these delays are not only from us but also from airlines and suppliers end. We have advised customers a period of 12 weeks, however, this is taking longer than expected as we have not received many refunds yet. Our whole team is working around the clock to process all refunds as quick as we can despite the challenges.
In the meantime you may want to contact your travel insurers in case your policy covers cancellation due to the ongoing situation.
Travel Advice: We strongly recommend all travelers MUST check travel restrictions for the country they are travelling to in case of any travel bans.
Before you travel
Check the status of your flight on the airline's website to find out if your flight has been delayed or cancelled.
Check your airport to find out if they have any specific advice for travelers.
Please allow plenty of time to get to the airport before your flight as there may be additional screening.
Check your travel insurance policy to see if changes and cancellation due to unforeseen events are covered.
Add your contact details at the airline ‘’manage my trip’’ section.
If there are no policies that state to waive change or cancel fees, you will be subject to normal airline policy rules and restrictions, including all penalty fees.
The UK Government has introduced New Rules for travelers coming to UK from 8 June.
For the latest updates and travel advisories concerning destinations affected by the virus outbreak, please check the Foreign and Commonwealth Office HERE.
For the latest updates from the Civil Aviation Authority, UK's specialist aviation regulator please click HERE.
For Covid-19 Health advice please visit WHO website for further information HERE.
Please click here if you want to raise a refund or date change request.
Cheap Hotels in Orlando
Orlando is a city in central Florida, United States of America. It is known all over the world for being the home to more than a dozen theme parks. Each year, millions of people travel to this amazing city to have time of their lives. With so many theme parks such as Walt Disney World, Magic Kingdom, Epcot, water parks and etc. you can have an epic time. There are other major landmarks and destinations such as Universal Orlando, which offers Universal Studios and Island of Adventure. Apart from amusement parks, Orlando also offers a SeaWorld marine park that houses animals like whales, dolphins, and penguins. There is also an amazing Gatorland Wildlife Preserve, where you can see Crocodiles, Alligators, and other species of animals. This city has everything for everyone. From luxurious spas, hotels, restaurants and resorts, to exotic parks, golf course, lakes for fishing, boating and wildlife opportunities, this place is for everyone. So visit this amazing city, and have a great time with your friends, family, or loved ones. There is a great range of hotels, guest houses, and resorts for your accommodation when visiting Orlando. Some of the best Orlando hotels and resorts include DoubleTree by Hilton Hotel at the Entrance to Universal Orlando, Universal's Cabana Bay Beach Resort, Hyatt Place Orlando Airport, Holiday Inn & Suites Across from Universal Orlando, Sheraton Suites Orlando Airport, and etc. Enjoy your stay in Orlando and have the best time of your life.