Refund/Modify Request
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Refund Terms and Conditions:
Important information about your refund request for Dream World Travel.
- This form submission allows Dream World Travel to process your booking cancellation and refund issuance.
- Please note NOT all airlines have issued cancellation waiver fees due to the current situation, therefore the normal policy will be applicable, with no exceptions. We will notify you in case you are not entitle to a full refund.
- This cancellation request is subject to our Terms & Conditions.
- This form is intended to ONLY process cancellations and refunds requests, all other requests/queries must be sent to customer.care@dwtltd.com.
- Our Customer Care team will start the cancellation process once the form has been submitted. Please expect delays due to the high volume of cancellations we are processing.
- Please be advised once the form has been submitted, it is not possible to cancel the process.
- This form does not guarantee you will receive a refund. Please wait for an email confirmation from Dream World Travel.
Date Change Terms and Conditions:
Date change request relevant information:
- This form submission allows Dream World Travel to process your booking date change.
- Please note NOT all airlines have issued a date change waiver fees due to the current situation, therefore the normal policy will be applicable, with no exceptions. We will notify you in case there is a date change penalty fee.
- Fare difference may be applicable. We will notify you in case there is a fare difference.
- This date change request is subject to our Terms & Conditions.
- This form is intended to ONLY process date changes requests, all other requests/queries must be sent to customer.care@dwtltd.com.
- Our Customer Care team will start the date change process once the form has been submitted. Please expect delays due to the high volume of cancellations we are processing.
- Please be advised once the form has been submitted, it is not possible to cancel the process.
- This form does not guarantee your booking will be changed. Please wait for an email confirmation from Dream World Travel.